The Challenge
Simulated real washer-dryer machine, complete with mobile device communication. Conducted comparative testing between Vietnamese and Australian users.
What we did
Ethnography, Contextual Inquiry, User Journey Research
Simulated real washer-dryer machine, complete with mobile device communication. Conducted comparative testing between Vietnamese and Australian users.
Ethnography, Contextual Inquiry, User Journey Research
The study served to test user receptiveness to the concept, understand user expectations of the journey before and during purchasing, and test usability of hardware and software.
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